Returns & Refunds Policy
At SuperYou, we prioritize your health and satisfaction; therefore, we offer a 30-day return policy for unopened and non-perishable food items to ensure you receive only the highest quality nutrition. Due to the nature of our products, perishable goods cannot be returned once delivered to ensure food safety standards.
Return Process
- 1.Check Eligibility
Ensure your item is unopened, in its original packaging, and within 30 days of the purchase date.
- 2.Contact Support
Email our team at support@superyou.com with your order number and a brief reason for the return to receive a return authorization.
- 3.Pack and Ship
Securely pack the items and use the prepaid shipping label provided by our team to send the package back to our warehouse.
- 4.Receive Refund
Once our quality control team inspects the items, a refund will be processed to your original payment method within 5-7 business days.